⚓ Module Two
PSIRF Implementation Toolkit
Everything you need to implement PSIRF — from policy to practice
£599 + VAT
The Patient Safety Incident Response Framework represents the most significant change to patient safety regulation in a decade. Every independent provider delivering NHS-funded care must have a PSIRF-compliant approach in place — but translating the framework into practical, workable processes for a busy independent clinic is not straightforward. This toolkit does it for you. From the overarching policy and board-approved PSIRP, through to staff briefing and incident logging, the PSIRF Implementation Toolkit gives you a complete, immediately deployable patient safety infrastructure.
The Patient Safety Incident Response Framework is the most significant change to patient safety regulation in a decade.
Every provider delivering NHS-funded care/NHS adjacent care must have a PSIRF-compliant approach in place.
This toolkit is for you if…
✓ You deliver NHS-funded services and need a PSIRF-compliant incident response system
✓ You are preparing for CQC inspection and your patient safety evidence needs strengthening
✓ You have recently appointed a new Registered Manager or Governance Manager
✓ You operate across multiple sites and need a consistent incident response approach
What's included - 14 Documents
📄 Detailed Guide (Word) — How to use the package, including the seniority level on agreement and a guide to the tools.
📄 PSIRP Template (Word) — A template for the NHS England mandated, detailed plan on how your organisation intends to support PSIRF..
📄 PSII Investigation Template (Word) - All the tools you need to undertake a thorough patient safety investigation.
📄 Procedure Manual (Word) - An in-depth guide to navigating PSIRF.
📊 Training Competency Framework (Excel) - PSIRF demands all staff are trained in responding to patient safety incidents - this maps the training requirements and timescales.
📊 Triage Matrix (Excel) - Ensure all incidents are accurately externally reported and investigated to the appropriate level.
📄 Duty of Candour Workbook (Word) — Complete Regulation 20 compliance, ensure you know when Duty of Candour is appropriate.
📄 Patient Safety & PSIRF Policies (Word) — Core patient safety policies aligned to PSIRF throughout — covers all regulated activities and staff roles.
📊 Incident Log & Learning Tracker (Excel) — Automated incident log — response type tracking, closure dates, learning actions, dashboard.
📄 Duty of Candour Policy (Word) — Complete Regulation 20 compliance — notification timescales, documentation requirements, patient and family support.
📝 PSIRF Staff Briefing (Word) — Plain-English briefing for all staff — what PSIRF is, what has changed, what they need to do. Includes acknowledgement slip for training records.
📄 Incident Reporting Policy (Word) — Full incident reporting process, proportionate response types, escalation pathway, and Duty of Candour interface.
📄 PSIRP — Multi-Site Private Provider (Word) — Full Patient Safety Incident Response Plan — 13 sections, 4 appendices, proportionate response types, cross-site incident reporting.
CQC link:
Directly addresses the CQC Safe key question — specifically the requirement to have effective systems for identifying and responding to patient safety incidents, learning from them, and sharing that learning.
The PSIRP is one of the first documents a CQC inspector will request.
All Five Toolkits — Complete Governance Suite
Board Architecture · PSIRF Implementation · CQC Readiness · Clinical & Digital Compliance
£2,885 + VAT
· Save 15% versus purchasing individually ·
The complete governance infrastructure for an independent or private healthcare provider — everything you need to meet CQC Fundamental Standards, implement PSIRF, demonstrate Well-led governance, and manage information and equality obligations.
Harbour Governance toolkits go beyond individual policies.
Each one is a complete, ready-to-deploy framework — the documents, tools, and templates your organisation needs to build robust governance in a specific area, all in one place. Designed by a team of experienced clinical governance professionals.
Built for independent and private healthcare providers.
Immediately usable.
This pack remains downloadable for 24-hours.

